Help For Outlook 2016 Mac And PC

Make sure to check the Override default port check box first.

The following additional settings steps 5.1 and 5.2 are optional.

You can manage the sync frequency by clicking on the Advanced button.

This will open the Server settings box, where you can change the Sync all IMAP folders period.

If you disable it (not recommended), Outlook will delete your email messages from the server while downloading to your Inbox folder.

Therefore, you will not see them in the Open-Xchange webmail.

All messages remain on the mail server until you delete them.

Generally these are IT-solutions but I also touch on other issues as well as-and-when they occur to me.

Help For Outlook 2016 Mac And PC

Ive been working today on an interesting issue with email formatting when you send HTML emails between the Mac and PC versions of Outlook.

The issue only seems to occur one way - from Outlook 2016 on a Mac to Outlook 2013 on a Windows machine.

In addition to font issues it also seems to be doing something weird with a PNG image Ive embedded as a test.

On the left is the test signature in Outlook 2016 (Mac) and on the right is the signature as it appears when it arrives in Outlook 2013 (PC).

Clicking reply (which lets you see the font information being used) shows that while the email signature was build using the font Calibri (which is installed on both devices) its being rendered in Outlook using Times New Roman.

From what I can see (i.e.

Outlook 2016 isnt including font information in the email so Outlook 2013 is reverting to its standard font.

The problem seems to persist if rather than using Outlook 2013 on a PC you use the mail client on an iPhone - this suggests Outlook 2016 is doing some odd rather than 2013 just not displaying it correctly.

Whats going on with the image is a mystery Which slightly deepens if you copy paste your email signature into Mail on the Mac.

However if you save the image to disk from the Outlook signature, open in preview, and then copypaste into the email signature in Mail from there you dont get the same issue.

Again the light image is also visible on an iPhone which suggests its the information in the email message being rendered that is causing the issue.

Neither issue occurs if you use Apple Mail on a Mac, its something specifically done by the latest version of Outlook.

Should I work out how to address this Ill make another post, just thought this was odd enough to justify a specific post.